Curbside Pickup Information
In order for this system to work we will need your help and cooperation.
Please observe the rules, guidelines, and step-by-step directions
we have put in place in order to keep you and our staff safe.
BE KIND. BE PATIENT. WE ALL NEED TO TAKE CARE OF EACH OTHER.
Thank you!
Please observe the rules, guidelines, and step-by-step directions
we have put in place in order to keep you and our staff safe.
BE KIND. BE PATIENT. WE ALL NEED TO TAKE CARE OF EACH OTHER.
Thank you!
Curbside Pickup Service Rules and Guidelines
Curbside Pickup Service Step-by-Step
1. Place item(s) on hold as you normally would. Please note filling requests might take several days/weeks due to delivery delays and material quarantining timelines.
- You may use the CLAMS online catalog, the new CLAMS app (iOS or Android), call the library at (508) 394-8954, or email us at den_so_mail@clamsnet.org.
- You can choose your own items or have a librarian choose for you. Click here to set up Reader's Advisory Service.
- Click here to see how you can order Children's Book Bundles and Board Games.
2. Wait for items to be collected for you.
- You will receive a call or email from the librarian letting you know your holds are ready for pickup.
- The librarian will arrange a time for you to come pick up your items.
3. Come to the library to collect your items.
- When you get to the library:
Call the circulation desk at (508) 394-8954 to let the librarian know you've arrived and give her your name
OR
Come to the front door (at the end of the walkway) and knock on the door. When the librarian acknowledges you, tell her your name.
- Stay at least 6 feet away from the door.
- The librarian will then place a bag with your items and your name on the chair by the front door.
- Please wait until the librarian is inside and the door is closed before you pick up your bag.
- You must have received a call from the librarian letting you know that your requested items are available for pickup before coming to the library.
- You MUST wear a mask when picking up your items.
- Please observe social distancing by keeping at least 6 feet apart from other patrons picking up items.
- Staff will not accept items for return through curbside pickup except for Board Games. Patrons can return all other library items using the external book drop on the side of the building.
- Items that have not been picked up will be held for 2 days to allow for rescheduling.
- Pickup times will be available only during the library’s normal business hours: Monday 10am-4pm, Tuesday 10am-4pm, Wednesday 10am-4pm & Saturday 10am-12pm. No items will be left outside for pickup when the library is closed.
Curbside Pickup Service Step-by-Step
1. Place item(s) on hold as you normally would. Please note filling requests might take several days/weeks due to delivery delays and material quarantining timelines.
- You may use the CLAMS online catalog, the new CLAMS app (iOS or Android), call the library at (508) 394-8954, or email us at den_so_mail@clamsnet.org.
- You can choose your own items or have a librarian choose for you. Click here to set up Reader's Advisory Service.
- Click here to see how you can order Children's Book Bundles and Board Games.
2. Wait for items to be collected for you.
- You will receive a call or email from the librarian letting you know your holds are ready for pickup.
- The librarian will arrange a time for you to come pick up your items.
3. Come to the library to collect your items.
- When you get to the library:
Call the circulation desk at (508) 394-8954 to let the librarian know you've arrived and give her your name
OR
Come to the front door (at the end of the walkway) and knock on the door. When the librarian acknowledges you, tell her your name.
- Stay at least 6 feet away from the door.
- The librarian will then place a bag with your items and your name on the chair by the front door.
- Please wait until the librarian is inside and the door is closed before you pick up your bag.