Curbside Pickup Information
Curbside Pickup Service Rules and Guidelines
Curbside Pickup Service Step-by-Step
1. Place item(s) on hold as you normally would. Please note filling requests might take several days due to delivery material quarantining timelines.
- You may use the CLAMS online catalog, the new CLAMS app (iOS or Android), call the library at (508) 394-8954, or email us at den_so_mail@clamsnet.org.
- You can choose your own items or have a librarian choose for you.
- Click here to see how you can order Children's Book Bundles and Board Games.
2. Wait for items to be collected for you.
- You will be notified when your holds are ready for pickup.
- Call the library to arrange a time for you to come pick up your items.
3. Come to the library to collect your items at your pick up time.
- Your item(s) will be waiting for you outside the front door at the end of the walkway in a paper bag with your name on it .
- You must have received a call from the librarian letting you know that your requested items are available for pickup before coming to the library.
- You MUST wear a mask when picking up your items.
- Please observe social distancing by keeping at least 6 feet apart from other patrons picking up items.
- Staff will not accept items for return through curbside pickup except for Board Games. Patrons can return all other library items using the external book drop on the side of the building.
- Items that have not been picked up will be held for 2 days to allow for rescheduling.
- Pickup times will be available only during the library’s normal business hours: Monday 10am-4pm, Tuesday 10am-4pm, Wednesday 10am-4pm & Saturday 10am-12pm. No items will be left outside for pickup when the library is closed.
Curbside Pickup Service Step-by-Step
1. Place item(s) on hold as you normally would. Please note filling requests might take several days due to delivery material quarantining timelines.
- You may use the CLAMS online catalog, the new CLAMS app (iOS or Android), call the library at (508) 394-8954, or email us at den_so_mail@clamsnet.org.
- You can choose your own items or have a librarian choose for you.
- Click here to see how you can order Children's Book Bundles and Board Games.
2. Wait for items to be collected for you.
- You will be notified when your holds are ready for pickup.
- Call the library to arrange a time for you to come pick up your items.
3. Come to the library to collect your items at your pick up time.
- Your item(s) will be waiting for you outside the front door at the end of the walkway in a paper bag with your name on it .